10 years ago

American Banker

Alan Kline

June 14

The upshot is that the job of the bank CEO is far more complex than it was just 10 years ago, said John Turner, the president and CEO of Regions Financial in Birmingham, Ala. “Back then, the role was primarily about running the bank, [managing] board relationships and periodically interacting with regulators,” Turner said. “Today the role is much broader in terms of constituents you interact with.”

CEOs are now dealing with a far different type of worker than their predecessors ever did. Driven by millennials, who now make up a majority of the workforce, employees today have high expectations of how their companies should behave and what they should stand for. The prediction is that these expectations will ratchet up further as even younger people enter the workforce.

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